Ordering Information and Procedure

Shipping Charges

Shipping options and charges for domestic and international orders:

1. USPS First Class - $2.95 for 1 or 2 patterns. $.70 for each additional pattern. Please note that Folkwear, Stretch and Sew, and any other large patterns, such as Designer Vogue and costumes with large skirts, are much heavier, and therefore cost approximately $3.50 for first 2 patterns. and $1.00 additional per pattern. Deb will adjust and confirm with you any additional charges.
2. USPS Priority - $5.75 for up to 4 patterns. $1.00 for each additional pattern. There is potential for high charges for large patterns, as explained under USPS First Class, above. Deb will confirm any additional charges.
3. USPS Priority with Delivery Confirmation - Add $1.00 to Priority shipping cost for Delivery Confirmation. Deb will send you the confirmation number so you can track it on USPS.com .
4. Canada First Class - $4.95 for 1 or 2 patterns. $1.00 for each additional pattern.
5. International First Class - The order form will estimate costs, however, costs vary depending on country and weight of order. It will be approximately $7.50 for first pattern. $1.50 for each additional pattern. I will adjust the cost, and email you with the final total.
6. Global Priority - Air Mail - Approximately $25.00 for up to 4 patterns, but I must confirm, as cost varies with weight.

Ordering Online, Paying with Credit Card

All international orders must be paid by credit card, unless you communicate with Deb directly first.
If you wish to order and pay with a credit card:

1. Fill in the Order Form completely.

At the bottom of the form, indicate that you would like to pay via PayPal's invoicing option, which allows you to pay with a credit card or your PayPal account. Just put in 'PayPal'

2. Submit the order, which is securely sent to Deb.

This sends a copy of your order to Deb through a secure server. Your private information is encrypted and secure.

3. Deb will confirm that what you have ordered is still available, via email.

A. If your total is correct, and all patterns are available in the sizes you requested, I will create an invoice using PayPal, and send to you via email, from PayPal. Paypal will include instructions on how to process with your credit card or PayPal account. All major credit cards are accepted, along with eChecks and debit cards.

B. If for some reason either the S/H is different or Deb can not complete your order, Deb will communicate via email with the adjusted total for your approval, prior to sending the invoice from PayPal.

Ordering Online, Paying with Check or Money Order

(Payment must be in US Dollars only. Sorry, but no international orders paid by check or money order unless previously agreed to by Deb.)
If you wish to order and pay with a check or money order:

1. Fill in the Order Form completely.

At the bottom of the form, indicate that you would like to pay by Check or Money Order.

2. Submit the order, which will then be sent securely.

This sends a copy of your order to Deb through a secure server. Your private information is encrypted so no one can see it.

3. Deb will confirm that what you have ordered is still available, via email.

A. If your total is correct, and all patterns are available in the sizes you requested, I will confirm your order via email, and hold your patterns for 10 days, awaiting the arrival of your payment.

B. If your order form total needs to be adjusted, I will email you with an explanation, and ask you to confirm the new total. If you confirm, I will confirm your order via email again, and hold your patterns for 10 days awaiting the arrival of your payment.

4. Send a check or money order. All international orders must be paid by credit card. Sorry, but I have had problems cashing international money orders, so can no longer accept them.

I will hold your order for 10 days after I send the confirmation, awaiting the arrival of your payment.

Make check check or money order to Elegant Twinings (my company name),
and send to:

Elegant Twinings
PO Box 455
Ashby, MA 01431-0455

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Deb's Business Hours

I hope you will understand that this is a small home-based business, so I'm not always online or in my office. But I am here to help you in any way that I can with your sewing pattern requests.

PHONE: 978 . 602 . 9134. The best time of day to reach Deb via phone is: 8:30 AM - 10 AM EST. For other times, leave a message on the answering machine and I will get back to you as soon as I can.

Why I Don't Use "Shopping Carts"

I've made the business decision not to use shopping carts this at this time. What that means is that Deb personally confirms that all items are available. If I grow to a larger business, I certainly will have to reconsider. However, that is a costly investment, and I want to keep my expenses and prices as low as possible for my customers.

All orders will be confirmed via email. I will let you know if there are patterns in your order that are no longer available, or if there are problems with your order for any reason. I try to do this within one business day (often within hours).

Why Might the Order Total Be Different from My Online Order Form's Total?

If the total I come up with is different from the Online Order Form's total (either smaller OR larger value), then I will first send you email and explain the total charges before I generate a PayPal invoice. You will have to confirm that you accept this new charge total before I process it and ship your order.

There are 3 reasons why the total on your online order form might differ from that total you will be required to pay. (Usually, this means a DECREASE in the total.)

1) Pattern not available. (Total bill will go DOWN.)
Occassionally, you and another person order the same pattern the same day. The first customer I receive email from will have the pattern held for them, even if they don't pay for it right away. I will notify the second person person wishing to purchase the pattern that they are next in line for it. And if the first person does not pay within the "on hold" timeframe, I notify the second customer that it is now available. How long will Deb hold a pattern for me? While it is certainly more risky for me to hold patterns awaiting payment (because sometimes customers decide not to send it), accepting checks and money orders has been the basis of my business for many years, and I realize that there are folks who do not like to use credit cards or PayPal to purchase online. So I am honoring their preference.

2) Postage charges have to be adjusted for extra large orders or patterns. (Total bill may go UP.)
On the order form, I try to estimate the shipping charges. But occassionally, a pattern ordered is a large pattern (like some bridal or Vogue patterns), or the order is large, thus requiring extra postage. Since I try to keep your postage charges to a minimum, and not make money on you in that way, I must charge extra if you've ordered something large, or you've ordered a lot of patterns. International orders can also be tricky to estimate prior to assembling the patterns being ordered because they depend on where they are getting shipped.

3) You have incorrectly noted a pattern price. (Total bill may go DOWN or UP.)
I sometimes decrease pattern prices, or run a sale. You should make sure that you are viewing the current price of the pattern before adding it to the order form. It may have changed since last you viewed it.

How Long Will Deb Hold a Pattern for Me?

Unfortunately, I have to limit the time I hold a pattern for you, awaiting a check or money order, to 10 days after confirmation of order. This should be enough time for payment to reach Deb. I will let you know if I've not received payment, but if there is a credit card customer awaiting the pattern, I will not be able to hold it for you. If time runs out, and your check or money order arrives after I sold the pattern to another person, I will contact you via email, and I will return your check or money order, unless you'd like to apply it towards another available pattern.

Problems with Your Order and Refund Policy

If for any reason you are not satisfied with your order, or have not received your order, please email me at
deb @ debsrecycledsewingpatterns.com
during my business hours. Deb will do everything she can to make sure you are happy with your order, and are a returning customer. However, if you do not contact Deb to arrange a return, I reserve the right to not refund your order. I do not refund orders for no reason, such as you changed your mind. It would just be too costly to my small business. So please be sure you want what you order and be sure that you are clear about the sizing and condition stated in the description, prior to ordering. Deb will be happy to answer questions prior to ordering so that you can make your best decision.